Support

We were secretly hoping you would never see this page. Unfortunately, life is not so simple and our support options are here to help you solve your problem. Please start by reading our FAQs. There is a lot to learn there and it is indeed the fastest option. If nothing helps, not even a look at the manual, open a support ticket.

Lost licence key

Your licence key will be sent again at the address you used when ordering. You can also login to your account and retrieve it there.

FAQ

Most configuration questions whether related to scans or bank connexions have an answer here in our regularly updated FAQs.

Helpdesk

Queries are handled on a first in first out basis. Turnaround usually does not exceed 24 to 48 hours Monday to Friday. Please be as specific as possible.

Helpdesk